ACN Mobile Wi-Fi User Manual

1 | P a g e ACN View Android Edition End User Manual

10 | P a g e The “network quality issues” Message This message appears if there is network congestion or a poor quality Wi-Fi signal. Try moving cl

11 | P a g e 4.4 Handling Incoming Calls When ACN View Is in the Background If you receive an incoming call when ACN Vie

12 | P a g e 4.5 Handling an Established Call Tap to show a keypad in order to enter numbers, fo

13 | P a g e 4.6 Placing a Second ACN View Call Only when you are already on one ACN View incoming1 call, you can place a second ACN View call usi

14 | P a g e From the iPhone Contact List 4.7 Handling Two Established Calls Handling Two ACN View Calls Tap Contacts Plac

15 | P a g e 4.8 Handling Two Established Calls Handling two ACN View calls To switch to the other person, tap Swap Calls Han

16 | P a g e 4.9 Conference Call When you have two ACN calls established, you can merge the calls into a three-way conference call.

17 | P a g e 4.10 History 4.11 Handling Video Calls Placing a Video Call Go to Contacts, and tap the desired phone number.

18 | P a g e Adding Video during an Audio Call When you place a call using Dialpad, ACN View makes an audio call. You can add video to the audio ca

19 | P a g e 5. Presence and Instant Messaging With Presence and Messaging, you can share your online status (presence) and exchange instant messag

2 | P a g e Contents 1. About ACN View Android Edition ...

20 | P a g e By selecting a contact Tap Contacts Tap Buddies and quick-tap a buddy Or long-tap a buddy then you will see &apos

21 | P a g e 5.2 Receiving an IM An alert comes up when you receive an IM. Scroll down from the top Tap Tap the Message tab

22 | P a g e 5.3 Viewing others' status (Adding a Buddy) To view someone’s online status, you need to add this person as a buddy. A buddy must

23 | P a g e Adding a new contact as a buddy Tap Tap Buddies and tap Android menu button Tap New Buddy Tap to change this to Sof

24 | P a g e 5.4 Setting Your Own Status When you start ACN View, your online status becomes “Available”. When you make or receive a phone call, A

25 | P a g e 6. Settings 6.1 Accounts This section holds your account information – User ID, password, phone number and Display Name, as they are r

26 | P a g e Android native app to save photos of contacts. Ringtone Set to the desired ringtone. Alert Sound ON to play a ringtone when you receive

27 | P a g e 6.3 Advanced Settings This section should be modified only if specifically instructed by Customer Care. When you change an advanced s

28 | P a g e Playback Stream This setting controls how the device processes the audio receiving from the other party. If you are receiving poor audi

29 | P a g e 7. Support & Troubleshooting Please refer to our FAQ’s at acnview.com for elaborate information regarding product inquiries and tro

3 | P a g e 1. About ACN View Android Edition ACN View Android Edition is a VoIP-based phone for Android phones and tablets. With ACN View Android

30 | P a g e I am trying to make a conference call and getting error 480 when I call the second phone number. Please note that this feature works o

31 | P a g e 8. Glossary Phone icon The phone Menu icon, Back icon, Home icon and Search icon are icons (buttons) that are part of the phone device

4 | P a g e 2. Configuring ACN View 2.1 Getting Ready 1. Once you have installed ACN View Android Edition, make sure you have set up Wi-Fi and mo

5 | P a g e 3. Logging into ACN View To use ACN View as a phone, you need to enter your 8 digit User ID provided in the ACN View welcome email and

6 | P a g e 4. Making Phone Calls 4.1 Starting and Quitting ACN View Start ACN View. After a few seconds, the message “Phone Ready” appears. ACN

7 | P a g e 4.2 Interaction between ACN View and Native Phone Contacts  ACN View uses the contacts saved on your phone. ACN View’s contacts are

8 | P a g e 4.3 Placing a Call You can place an ACN View call unless you are already on a native call or already on an outgoing ACN View call. Us

9 | P a g e From the ACN View Contact List Calling another ACN View user, while their app is offline When you